A NURSING home in Bromsgrove has been told to improve by inspectors after finding areas were “visibly dirty”.
In 2016 St John's Court was rated Outstanding but now the home on St Johns Street “requires improvement” after a Care Quality Commission (CQC) inspection on February 16 and 17.
The unannounced assessment was partly prompted due to concerns received about people’s care, staffing levels and management oversight.
People who lived in the dementia unit “were exposed to potential harm” due to access to their kitchenette area which held harmful items.
Staff told inspectors they would find one person dragging a toaster around the unit by the plug.
The report notes: “We found areas of the home to be visibly dirty, carpets in the corridors were black and dirty, the carpet in the dementia unit was also dirty and stained, while carpet on the top floor was threadbare.
“High touch areas, such as door handles and buttons felt sticky. The tea and coffee jars in the kitchenette areas were visibly dirty.”
A joint statement made by Keren Wilkinson, CEO of Amica Care Trust which runs the home and operations manager, Kerry Hunt says in response to the inspection the report findings were immediately addressed.
The statement adds: “As a result of the inspection the local clinical commissioning group visited the home and were pleased with their findings and have not raised any concerns regarding the care provided at St John’s Court.
“We are committed to continuing to invest in both our staff and the home and are working together to achieve outstanding service.
“We would like to apologise to the people we support and their loved ones for the outcome of this inspection and assure them of our absolute commitment to restoring the service to the high standards we set for ourselves."
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
This website and associated newspapers adhere to the Independent Press Standards Organisation's Editors' Code of Practice. If you have a complaint about the editorial content which relates to inaccuracy or intrusion, then please contact the editor here. If you are dissatisfied with the response provided you can contact IPSO here
© 2001-2022. This site is part of Newsquest's audited local newspaper network. A Gannett Company. Newsquest Media Group Ltd, Loudwater Mill, Station Road, High Wycombe, Buckinghamshire. HP10 9TY. Registered in England & Wales | 01676637 |
Data returned from the Piano 'meterActive/meterExpired' callback event.
As a subscriber, you are shown 80% less display advertising when reading our articles.
Those ads you do see are predominantly from local businesses promoting local services.
These adverts enable local businesses to get in front of their target audience – the local community.
It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times.